Career Opportunities

Member Service Representative:

Progressive, growing North Country financial institution is seeking an experienced Teller to be part of the Northern Federal Credit Union experience for our Jefferson County locations. The qualified applicant possesses an enthusiastic, motivated and positive outlook and has a strong background in a sales and service environment. Along with leading the daily operations of the teller line, the ideal candidate is skilled in coaching as they will lead our frontline team to be committed and passionate about providing its 26,000+ members exceptional and unique member service. Full time hours and Saturday's will be required. Submit letter of interest, Resume, and salary expectations to Northern FCU, Attn: Human Resources – Member Service, 120 Factory Street, Watertown, NY 13601 or email same to: humanresources@northernfcu..com

Part Time Member Service Representatives - Watertown

If you are looking to start your career in a financial institution with opportunities to advance through tiers and a competitive benefits package then this is what you've been searching for. Ideal candidates will be highly participative team players focused on member service and building relationships. Previous retail sales experience is preferred. Strong interpersonal communication skills are required. Ability to have a fun filled time at work. Saturdays will be required.

Call Center Representative

Individual will report directly to the Financial Service Center Supervisor and will be responsible for providing a "WOW" atmosphere through our telephone delivery channel.

The ideal candidate will be a self-starter that possesses excellent listening and communication skills. Must also exhibit sound, independent judgment and have a proven track record for multi-tasking and performing duties in a fast paced environment. Two years of customer service, retail experience or call center experience required. The position is part time and offers flexible scheduling (including nights and weekends).

Carthage Branch Coordinator

We are a people-first, progressive financial institution that endeavors to be the standard of excellence in meeting fundamental banking needs. Come be part of our team-oriented environment with unlimited room for professional growth and development.

We are seeking individuals who are;

• Career oriented, inspired by opportunity, proactive and self motivated

• Owners of the customer experience and the results

• Team players with the ability to collaborate

• Difference makers in the community

• Patient and understanding with members learning and adapting to new technology

• Creators of an inviting environment.

We are seeking a Branch Coordinator and two multi-talented customer service professionals.

The Branch coordinator is responsible for owning the customer experience and inspiring the branch team. This includes welcoming customers to the branch and directing them to the appropriate representative or providing assistance as identified by the customer's need. This dynamic individual will also be responsible for cultivating community relationships and identifying business opportunities.

The multi talented customer service professionals are also responsible for creating the ultimate customer service experience. This includes matching customers with products and providing long term banking solutions.

Account Services Representative

We are seeking a career-oriented professional to join our expanding Automated Account Services Team as an Account Services Representative. Primary responsibilities include performing or assisting with the balancing, recording, and verifying of the daily activity for our Automated Services Products and related support functions. These products and services include card processing, online banking services, and ACH processing. The successful candidate must be team oriented, possess excellent communication skills, and have a proven track record for multi-tasking and performing duties in a fast paced environment. PC skills and knowledge of Microsoft programs required.